1.1 Offers made by the Provider are non-binding unless they are submitted in writing or via electronic data transmission and when they are explicitly specified as binding.
1.2 The information provided in catalogues, folders, Internet services, in pictures and technical drawings or other advertisement means (“Information Materials”) is of solely informational nature and such Information Materials shall be binding for the Provider only if it is confirmed in writing by authorized staff.
1.3 The Provider reserves the right to introduce any amendments in the any Information Materials at any time with no obligation to inform about such amendments.
1.4 Orders must be made in written form (“Order”); this condition is also met if Orders are placed via electronic data transmission. This written form requirement shall also apply for any amendments and supplements of Orders.
1.5 By making the Order the Client accepts the provisions of these GTC in full, without any supplements, reservations, limitations or any other changes.
1.6 The acceptance of the Order by the Provider shall be made in writing or via electronic data transmission.
1.7 The Order shall only be considered as having been placed if it is accepted by the Provider (as per point 1.6) unless the Order is accepted by the Provider no service contract shall be considered as concluded.
- If the Order is accepted by the Provider in full, the service contract shall be considered concluded.
- The acceptance of the Order which contains supplements, reservations, limitations or other changes shall be considered as refusal of the Order by the Provider and shall form a proposal by the Provider to conclude the service contract, even if the supplements, reservations, limitations or other changes do not substantially change the order conditions. In such case, the service contract shall be considered concluded only if the Client confirms such proposal in writing or via electronic data transmission.
- If the Provider does not accept the Order as per point 1.6 within 7 working days or reject the Order explicitly, the Order shall be deemed rejected by the Provider and no service contract shall be deemed concluded.
1.11 Any deviations from these GTC shall only be valid if accepted by the Parties in writing or via electronic data transmission.
1.12 Each Party may request a change in the service contract by providing a change order (“Change Order”). If the Change Order is submitted, the Provider will: (i) calculate the effect of the proposed Change Order on the contract terms, timelines, charges, fees and other payment terms or (ii) reject any Change Order submitted by the Client. The Change Order shall be deemed binding only if accepted by both Parties.
The Client may not withdraw, introduce any changes to, or otherwise amend the Order without prior consent of the Provider expressed in writing or via electronic data transmission