24/7 Service of machines and devicesTake care of the continuity and predictability of your company's work24/7 SERVIS

We will be at your disposal in case of any problem with the control system. We'll take your report, analyse the problem, and then fix it quickly.

We enable efficient diagnostics and assistance in the event of failure thanks to remote access to the control system. You will receive this service as standard if we carry out an investment for you.

24/7 service: What support will SAICON experts provide you with?

Our cooperation does not end with the launch of the system. As part of the services, we also offer you a constant service, both during the warranty period and after its end.

SAICON’s service support is available on 3 levels:

Hot Line - enabling direct remote access to the 24/7 technical support - most failures can be diagnosed and removed at this stage
Secure Remote Access - enabling connection with the PLC controller of the system and solving problems with machines remotely. No site visit required
Augmented Reality Support - providing conditions for handling an augmented reality report. It allows you to quickly reach an expert remotely, describe the problem and enables him to point out a solution
Let's carry out your project together!

Service support for machines
and production devicesSERVICE 24/7

What do we provide?

Permanent access

Our experts are at your disposal at all time. 24 hours a day, 7 days a week.

Express processing

All reports are received and processed in the shortest possible time - even within 15 minutes of their receipt.

Modern solutions

Every problem, downtime or breakdown is handled efficiently. By professionals and with the most suitable tools.

24-hour service of machines and devices:

Why is it worth it?

Each, even the shortest, unforeseen downtime of the machine may turn out to be very problematic and cost your company tens or even hundreds of thousands of pounds / dollars / euros.

We are perfectly aware of this, which is why our company provides you with what is most important: quick and effective problem elimination.

All you need to do is to report your case to the best specialists available.

People about SAICONWhat are our
clients sayingClients

SAICON rocks!

The best part about SAICON is that you work with such passionate people who are eager to solve challenges. I love that I get to work with people from all over the world and from a variety of different cultures who are dedicated and enjoy their job.

Nell Neal

A company you can enjoy

After starting my career at SAICON as an apprentice electrician I have now moved through nearly every position in production. One of the reasons I have stayed here so long is because of the internal growth opportunities offered.

Daniel Huberth
SAICON Team Leader